Terms of Service
Acceptance of Terms
By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree, please refrain from using our services.
Services Provided
Civasakthi Enterprise offers professional electrical services across Kuala Lumpur, Selangor and Putrajaya, including residential, commercial, emergency, EV charger installation, CCTV installation, earthing services, DB panel upgrade, and electrical troubleshooting.
Credentials and Work Assignment
Civasakthi Enterprise is a CIDB G1 registered contractor. Our electrical team includes Suruhanjaya Tenaga-certified competent wiremen and experienced electricians, and the company is led by an MBOT Certified Technician (Tc.).
Electrical work is assigned according to the job scope and applicable competency requirements.
Eligibility
Users must be at least 18 years old to engage our services. By using our website, you confirm that you meet this requirement.
Use of Services
- You agree to provide accurate and current information when contacting our electricians.
- You will not misuse our services or interfere with other users’ access.
Payment & Fees
All fees for our services must be paid as agreed. We reserve the right to modify pricing at any time, but existing agreements will be honored.
Product Warranties
Product warranties apply according to the product supplied and the terms stated in the applicable quotation, invoice, manufacturer documentation or written job record.
Cancellation & Refunds
Cancellations must be communicated prior to service delivery. Refund policies vary depending on the service type; please contact us for details.
Limitation of Liability
Civasakthi Enterprise is not liable for indirect, incidental, or consequential damages arising from the use of our services. Our maximum liability is limited to the total amount paid for the specific service provided.
Intellectual Property
All content on our website, including text, images, and graphics, is owned by Civasakthi Enterprise and protected under copyright law. Unauthorized use is prohibited.
Governing Law
These Terms of Service are governed by the laws of Malaysia. Any disputes arising will be resolved in the courts of Kuala Lumpur.