Welcome to our FAQ section. Here you'll find quick, certified answers to our most common questions regarding service areas, licensing, emergency call-outs, pricing, and safety standards in Kuala Lumpur and Selangor.
Yes. All our electricians and wiremen are licensed and certified by Suruhanjaya Tenaga (Energy Commission Malaysia), ensuring full compliance with national electrical safety standards.
Yes. Our electricians are available 24 hours a day, 7 days a week across Kuala Lumpur and Selangor for emergency electrical repairs and troubleshooting.
We proudly serve all districts in Kuala Lumpur and Selangor. This includes areas like Ampang, Cheras, Wangsa Maju, Setapak, Petaling Jaya, Shah Alam, Subang, Puchong, and the surrounding regions.
Yes. We prioritize urgent cases and can often reach your location within 30–60 minutes, depending on your area and technician availability.
We offer transparent and upfront pricing. The cost is based on the scope of the electrical issue. We provide an exact, no-obligation quote after a quick phone consultation or site assessment, so you know the price before we start.
Yes. We provide digital or printed quotations for all non-emergency jobs before starting any work for full transparency.
We accept cash, bank transfer, and major e-wallets such as Touch ’n Go and Boost. Company invoices are available upon request.
Yes. We provide a guaranteed workmanship warranty on all electrical repair and installation services. We stand by the quality of our work.
Yes. We conduct professional electrical inspections and can issue EICR reports for insurance, tenancy, or compliance requirements.
Yes. Civasakthi Enterprise carries valid public liability insurance to cover all on-site work.
Yes. Our certified wiremen are authorized to liaise with Tenaga Nasional Berhad (TNB) for meter relocation, power restoration, and main board upgrades.
Yes. We are certified to install EV chargers for both residential and commercial use, ensuring safe and compliant setups.
Yes. We offer CCTV, alarm, and smart home wiring installation throughout Kuala Lumpur and Selangor.
Yes. Our licensed team handles high-capacity electrical systems, 3-phase wiring, and preventive maintenance for factories and commercial buildings.
You can reach us 24/7 at 014-6275203 or message us directly via WhatsApp.
Yes, we offer a free basic consultation over the phone or WhatsApp to discuss your needs. For detailed project assessments and complex troubleshooting, a site inspection fee may apply.
Immediately turn off the main switch if safe to do so, and contact our 24-hour hotline at 014-6275203. We will dispatch a nearby electrician right away.